grinder update
I wanted to pass along my experience with the folks at Maverick when I called to talk about a repair for the grinder base which I broke because I'm an idiot.

So I call the number in NJ which is in the back of the manual. Tell the girl that the grinder base is broken. She says to go ahead and send it in for repair. Just send the base, nothing else. No questions about why it broke, where I bought it, how long ago I bought it, nothing like that. Just mail it in to us, Attn: Bernie on the address.

So I mail it out last Tuesday. And then I call on Friday to see if it got there. I get to talk to Bernie himself down on the floor. He says they've received it and he'll have a look at it Monday or Tuesday. And then today (Friday) in the mail is a box from them. I open it up and it's a brand new grinder in the box with all the stuff that came with the original. So it has a new base obviously, but also the auger, plates, knife and all the other bits. A whole new setup from scratch, with a little note saying the old one was shot so here's a replacement, free of charge. Didn't charge for return shipping or anything.

Needless to say I'm just amazed. After buying this thing from some noname online place I never expected to receive customer service like this.